How to Return

Web Order Returns: Please login to your account and click on the RETURN button next to your order list.

Phone Order Returns: Please contact us at 800-627-4368.

Please carefully read the return policy and the following notes about your return:

  • Orders that are older than 30 days from the date of invoice, may not be returned.
  • Please see our list of non-returnable items below and for more details, please carefully read our return policy.
  • Consumable items such as toners and water filters, that have been opened from its retail packaging, are also not returnable.